According to a Recent Study/Survey … Mid-September 2016 Edition

19 Min Read By MRM Staff

As part of our mission to be the go-to resource for on-the-go restaurant industry professionals, Modern Restaurant Management magazine (MRM) offers highlights of recent research. This mid-September edition features news about sales declines, dining and dashing, craft coffee, grocerants and food safety, the popularity of apples, burrito love and why having a first job in the restaurant industry is a key to success in any career.

Dine and DashMore than one in 10 of consumers admit to having left a restaurant, café or bar without paying, according to a survey about customer service in the hospitality sector conducted by QikServe, the mobile order and payment specialist. The survey also found that 90 percent had withheld a tip for a variety of reasons, with 12 percent reporting skipped out on paying a bill completely.

More than 50 percent of those who admitted to leaving without paying gave the reason as either waiting too long for the bill or being unable to find staff to take…