Food Safety Spotlight: Golden Corral

Golden Corral, an American family-style buffet and grill chain, first opened in 1973. The Raleigh, NC-based privately-held company has approximately 500 locations in 41 states with 9,000 employees. About 100 are company owned; the rest are franchised stores. In 2014, on average, a new Golden Corral restaurant opened every 11 business days. Also in 2014, on average a new franchise market was awarded every 13 business days. Systemwide sales for 2015 totaled $1.740 billion.  

How important is the issue of food safety?

Food safety is paramount at Golden Corral. We take the safety of our guests and employees very seriously. From a business perspective, it only takes one incident in one restaurant to have a detrimental impact on an entire chain. In the age of social media not only is information spread more quickly but also more widespread. What used to be a local issue can now become a national issue overnight.

What practices are in place to ensure food safety and quality?

We start…