How To Unite Technology and Staff  For Restaurant Success

Three ways to ease the adversarial relationship between your staff and your technology.There’s a feeling of tension and anxiety among many restaurant workers these days. 

Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.

As a former operator myself, I spend a good chunk of each day chatting with restaurant owner-operators. Some folks sense the uneasiness among their staff. 

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations:

Staffing Shortages: We’re still 14,000 restaurant jobs short of where we were in February of 2020. Employees are stretched thin and forced to do more. Robotics and Automation: As restaurant AI and robotics gain prominence, employees have to wonder: are robots going to…