MRM EXCLUSIVE: Three Ways to Bring Your ‘A’ Game to Accessibility 

Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility.

Think about it. Anyone can come into a restaurant, enjoy a great meal and service that’s personalized to them, and enjoy a convivial experience alone, with friends and/or surrounded by strangers also seeking human contact.  Until they can’t, due to physical or cognitive challenges or safety concerns (see: pandemic).

While restaurants today are essentially having to re-engineer their guest experiences for overall safety, becoming or staying accessible to everyone remains a challenge. Modernizing menus by digitizing them is a great place to start. This can help restaurants meet mandated accessibility requirements and guests’ safety concerns, while simultaneously reengineering the overall menu for a better, more modern experience.

Here are three ways that digitizing menus can help improve…