Staffing Issues Every Restaurant Owner Should Focus on Post-Pandemic

2 Min Read By Bruce Faber

The hospitality industry is the third largest employer in the United States (behind healthcare and government.)  It’s a workforce of over 15 million people that all contribute to our country’s economy and culture in a major way.  While the hospitality industry has undeniably been hit hard during the COVID-19 pandemic, it’s a resilient sector that is already starting to recover.

As business owners begin the process of hiring (or, in some cases, re-hiring) employees for their restaurants, bars, hotels, resorts and food services companies, here are five things to focus on:

All Hands on Deck In the wake of the pandemic, a lot of employees in management roles have been saddled with tasks typically given to hourly workers.  For example, if a restaurant had to temporarily shut down, they likely had to lay off or furlough their Hosts/Hostesses.  It would then be left to the Managers to answer the phones, take carryout orders and ensure delivery drivers pick up the correct bags…