Secrets to Table Service Restaurant Growth (Infographic) | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Just how important is customer feedback for restaurants?

The team at Thanx analyzed thousands of table service restaurant customer feedback responses over the last two years and learned some very interesting things including:

Your best customers matter Every customer experience counts Replying to feedback grows sales +22 percentThat last stat is powerful as who knew that simply responding to customer feedback could have an impact on your bottom line? This infographic details the importance of feedback and how restaurants can use the data to increase profits and enhance the guest experience.

Thanx

Founded in 2011 and backed by Sequoia Capital, SoftTech VC, and other Silicon Valley investors, Thanx focuses on making retention and loyalty effortless for both merchants and consumers. To date, they've helped merchants generate 30-50 percent increases in revenue from existing customers.

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Thanx