When There Is Conflict Between and Among Individuals on Your Restaurant Team

One of the most difficult performance issues with which managers commonly struggle is conflicts between and among team members. These conflicts emerge from different sources. Sometimes people just don’t like each other. Other times there are real gripes, personal and professional.

You can make these conflicts a whole lot less likely to emerge by being the kind of boss who keeps every employee focused on getting work done.

You cannot referee every argument. But you can make these conflicts a whole lot less likely to emerge by being the kind of boss who keeps every employee focused on getting work done. If you keep your employees busy with work, they have less time to have conflicts with each other. When you are coaching employees every day, spelling out expectations, and tracking performance every step of the way, employees are less likely to worry about each other and more likely to worry about getting their own work done. And the more focused everyone is on the work they have in…