Gen Z and the Restaurant Industry: Your Questions Answered

3 Min Read By Mary Fabro

Gen Z: Who are they?

A few definitions are floating around,  but most commonly it includes every person born after 1995. This is one of the largest generations to date, and we can count more than 80 million Americans falling into that category.

Compared to Millennials, who grew up in the flourishing Internet bubble era just to see it crash after September 11, Gen Z kids grew up in a post-recession economy, with omnipresent terrorism threats and ongoing war in the Middle East. One can argue that those are the reasons why Gen Z kids come across as more conscientious, more hard-working, somewhat more anxious and mindful of the future than Millennials.

What are Gen Z main characteristics?They are the first true digital native kids. They grew up with smartphones and under information overload, which has resulted in them being less focused but better as multi-taskers. Not only do they expect everything to be available online, but they expect everything to be fast, well designed and…