MRM Research Roundup: Restaurant Etiquette, Online Ordering and Fine Dining Costs

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on restaurant etiquette, the cost of fine dining and green restaurants. Restaurant EtiquetteWhen it comes to going out to eat at a restaurant, there are unwritten rules customers and employees typically follow. A new YouGov survey asked 1,000 American adults about 40 restaurant behaviors: 20 by customers and 20 by restaurant management or staff.

For customers:

At least eight in 10 Americans think it’s unacceptable for diners to: refuse to pay for a dish they ate but didn’t like (90  percent), allow their children to roam freely (90  percent), debate menu prices (84  percent), stay past closing time (83  percent), and snap their fingers to get a waiter’s attention (81  percent).

Some of the most divisive behaviors include asking to taste a bottle of wine before purchasing, taking too long to decide what to order, and leaving no tip after receiving bad service.

The Cost…