What Restaurant Employees Want

Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. The research details what matters most to industry workers and what operators can do to provide an excellent staff experience.

Among the highlights:

Restaurant employees crave recognition and feedback. Team members are seeking more of the benefits typically associated with 9-5 jobs, like health insurance, paid sick days, vacation and retirement accounts. Service professionals prefer shorter, more condensed training so that they can start the job more quickly. Employees in hospitality aren't just stopping by; many are looking for long-term careers with growth opportunities."Our report's big takeaway is that restaurant operators should prioritize employee experience, as it significantly impacts both retention and engagement,” Dominick (D.J.) Costantino, Senior Content Marketing Manager and Host…