Tipping Divide Is Not Too Wide

Tipped restaurant workers are not too worried that more businesses outside the industry asking for tips will negatively impact their own tips — 64 percent say it has had no impact, while  percent say it’s even helping, according to a new report from SpotOn of restaurant workers on expectations, generational trends and payment options. The report, Beyond Gratuity: Perspectives of Restaurant Staff on Tipping Practices,  reveals that two-thirds of workers report their tips have stayed the same or decreased in the last twelve months, and more than half of tipped workers expect a modest 15 percent to 19 percent tip.

Among the highlights:

When it comes to pre-set tip amounts, 43 percent of tipped workers say that predefined tip amounts on point-of-sale systems are actually helpful to both guests and servers. When asked what the predefined tip amounts should be, most respondents selected the standard 12 percent, 15 percent, and 20 percent options. A further 43 percent indicated that…