Lessons Learned: Strategies from Foodservice Standouts

The world as we know it certainly made a sudden change as we shut down to self-quarantine in April.  With foodservice being an industry that took one of the biggest economic hits, we certainly saw the companies that truly stood out to help their teams and communities all the while working to stay in business.  Here are a few of the lessons from these standout foodservice brands that we can take note of their strategy, marketing, and pivots during a global crisis.

Panera BreadIn this interview with CEO Niren Chaudhary, we learned that their progressive thinking before the pandemic in setting up online ordering gave them a solid foundation to ramp up online ordering and launching Panera Grocery.  But true to their company values, they navigated the pandemic with a people-first strategy and partnered with Wal-Mart and CVS to temporarily place employees in jobs until they are able to bring them back. 

Takeaways:

Always embrace new solutions and new ways of doing things – You…