Service with a Smile: Mental Health in Catering Employees

Catering is a demanding sector when it comes to employment, and staff are often under a lot of pressure to ensure that each customer has the best possible experience at a venue. There’s currently lots of technology and equipment in the catering industry that makes our jobs that little bit easier, with kitchen lifts and tablets to take orders, however it’s still a high-pressure working environment.

The long working hours and little respite can become an issue of wellbeing for many employees.  Research by Mind reported that 45 percent of workers felt that they are expected to cope with work stress in silence, and 31 per cent felt that they couldn’t openly talk to their line manager if they felt stressed.

Here, we’ll identify key sources of stress, and how they can be remedied within a catering workplace. 

What Is Stress?Symptoms of stress can be hugely diverse and numerous. It is the body’s reaction to pressures and changes which can result in physical, emotional, and…