MRM Research Roundup: Mid-March 2021 Edition

In this edition of MRM Research Roundup,  we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items.Third-Party Delivery ImpactAmerican restaurants are facing a threat from the very technology that they have turned to for support this past year. SevenRooms divulges these findings in its “Data & Dollars: Revealing the Impact of Third-Party Marketplaces” report. 

With third-party delivery platforms like UberEats, Grubhub and Postmates costing restaurants significant dollars in commissions and fees, nearly 20 percent (16 percent) of Americans believe that third-party platforms do more harm than good for restaurants. As consumers have become more aware of the obstacles restaurants face in their day-to-day operations, going direct creates opportunities and benefits for operators to align with the changed diner expectations uncovered in this…