Successful Restaurants Leverage Their Digital Ordering Channels
3 Min Read By Sohini Chaudhuri
The last year has had a profound impact on both restaurant operations and customer preferences, resulting in permanent changes. The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 million users of food delivery apps in the U.S., and up to 53.9 million by the end of 2023.
Digital ordering channels are vital for your restaurant’s success in 2021. Learn how to leverage your digital ordering experience to grow your business.
Centralized Customer Data with Digital Channel IntegrationThe best part of integrating your digital ordering channels is that you reap the benefits of owning your customer data, which is a gold mine of information. The real, long-term success of your restaurant lies in understanding the insights provided from your customers’ orders.
Whether customers order via text to order…
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