Digitally Transforming the Restaurant Industry with No-Contact, Self-Ordering and Payment Technologies

The digital transformation is leaving no industry untouched. The restaurant industry has seen some major shifts lately. Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone.

Now, orders are still being placed via phone, but calls have been swapped out for texts, mobile apps or online, cash registers have been upgraded to more robust technology systems, and contactless payment options are all the rage.

It’s hard to believe that not too long ago, no-contact, self-ordering and payment technology solutions were practically unheard of. These days, it’s difficult to imagine a restaurant operating successfully—and safely—without them.

The New Norm: Text to OrderCustomers don’t want to be bogged down with a massive library of food apps on their phone. A text-to-order solution allows customers to text and pay for their orders, which can…