Top Restaurant Technologies | Modern Restaurant Management

When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size. Delivery and curbside pick-up reduced on-site staffing. Inventory stock changed significantly.

While what consumers eat won’t change, post-COVID-19, how they will get it will. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. And that’s where restaurants can pivot to focus on growth, not just cutting expenses.

How? By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

While some automation and technology solutions can require quite an investment, there are plenty of things to enhance your presence, improve efficiency and tempt consumers that are more cost effective and…

Jonathan Tibus

Jonathan Tibus is a Managing Director with Alvarez & Marsal in Atlanta who specializes in developing, evaluating, and implementing performance improvement and restructuring plans for underperforming companies, largely in the restaurant, retail and hospitality sectors. He has more than 20 years of experience in interim management and financial advisory roles and has managed numerous in-court and out-of-court restructuring efforts.

Kevin Smilie

Kevin Smilie is a Managing Director with Alvarez & Marsal Corporate Performance Improvement in Dallas. He brings more than 30 years of experience as a services leader with a unique perspective from his experience defining and delivering technology strategies and services as an adviser, operator and service provider. Smilie has been engaged across a variety of industry sectors including manufacturing, retail, resources, financial services, media, travel and transportation.

Jonathan Sharp

Jonathan Sharp is a Managing Director with Alvarez & Marsal Consumer and Retail Group in New York. He specializes in consumer-centered value creation in restaurants, travel, retail and consumer businesses. With more than 25 years of corporate executive and consulting experience, Sharp has led teams driving value creation in the grocery, hospitality, travel, big box, luxury, department store and beauty sectors, working across the U.S., Canada, Mexico, Australia, the U.K., France, Germany, Eastern Europe and South East Asia.

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Jonathan Tibus

Kevin Smilie

​​​​​​​Jonathan Sharp

Jonathan Sharp