Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector
5 Min Read By Megan Berkowitz
In late November, Marriott International revealed that a massive cyberattack compromised personal information for up to half a billion individual guests of its properties.[1]The data breach ranks as the second largest known theft of sensitive personal records to date.[2]Beginning in 2014—and unnoticed until September of this year—unauthorized actors accessed names, addresses, dates of birth, phone numbers, passport numbers, credit card information and other sensitive personal data of customers. This marks the second major cybersecurity failure for Starwood, the Marriott division affected. Before being acquired by Marriott in 2016, the company’s cash register system was penetrated by malware looking to steal credit card information. [3]
Other major organizations in the hospitality industry, including Hilton and Hyatt, have reported similar attacks. In 2017, for example, Holiday Inn parent company InterContinental Hotels discovered a breach lasting three months and affecting…
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