What Matters Most to Diners and Square for Restaurants

13 Min Read By MRM Staff

This edition of MRM's Daily Bite has news from SevenRooms, Tripleseat and SevenRooms, Square, ChowNow, BlueCart, Chipotle and DoorDash, Pizza Hut, Deputy as well as The Cordish Companies and Troy Aikman.

Send news items to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

'Turning a Meal Into An Experience' ReportSevenRooms, the all-in-one reservation, seating and guest management platform for restaurants, released its “Turning a Meal Into An Experience” report, which found that personalization is crucial, with over half (51 percent) of Americans stating that a waiter/waitress simply remembering them from a previous visit would make their dining out experience more memorable.

The study, conducted online with third party research firm YouGov, uncovered not only what guests expect out of their restaurant experience, but the specific factors that make them want to return time and time again. Creating that experience for a guest is essential, with a quarter (24…