Connected Technologies: Transforming the QSR Guest Experience

For today’s quick service restaurants, nothing matters more than providing a great experience to every guest.

How can we expect employees to collaborate effectively if the technologies they use are not connected?

A great guest experience depends on the ability of the QSR crew to work as a team. It is essential that crews, in the back and front of the house, as well as the management, effectively collaborate to ensure great food is delivered to the guests quickly and that their experience is positive and enjoyable.

The same goes for technology. How can we expect employees to collaborate effectively if the technologies they use are not connected?

Today’s QSR crews rely heavily on technology to drive performance. These technology solutions range from point of sale systems and digital menu boards in the front of house to kitchen management and drive-thru solutions in the back of house. Not to mention the restaurant management solutions that pull everything together.

These technologies…