Artificial Intelligence (AI) Driven Contactless Menus Can Help Restaurants

By Jerry Abiog

Artificial Intelligence (AI) is getting a computer to think and act like a human.   It learns from data gathered it in its own environment to help businesses make better decisions to drive top and bottom line growth.

AI has been around since the 1950s and its use has become mainstream in recent years.  This is due to the success of Amazon with their product recommendations.  As such, e-commerce companies became early adopters of AI-driven technologies. 

AI’s benefits are being used in other areas: self-driving cars, supply chain, IT security etc.  Many AI tools are API friendly and adoption is widespread.  According to Grandview Research, the AI market size is projected to grow to $390 billion by 2025.

The use of AI is exploding.  It is already being used in restaurant juggernauts like McDonalds  and Panera. Now, how are small to mid-size restaurants supposed to compete in an industry notoriously known for slim margins?

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