Preparing for the Unknown: Restaurant Crisis Management Made Easy

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their reputation.

As we transition beyond the pandemic, the outlook appears increasingly optimistic. U.S. restaurant employment reached pre-pandemic levels in September, marking a milestone after three-and-a-half years of post-pandemic recovery. However, while there is reason to feel optimistic about the future, responsible restaurant operators must be prepared for the next crisis – because if the last few years of disruption have taught us anything; it’s not if a crisis will happen…