The Top Generative A.I. Security Threats Facing the Restaurant Industry

How is A.I. being utilized currently in the restaurant industry?From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. for voice ordering applications in drive-thrus, kiosks, and other points of customer interaction. The goals of these use cases include efficiency in ordering processes, both for restaurants and customers, enhanced customer experiences, and an ability to enhance revenue by making customer- specific suggestions for new menu items and upsell options.

While front-of-house A.I. applications will be the primary areas where restaurant customers experience A.I., the use-case doesn’t stop there. There are significant advances in the use of A.I. in back-of-house restaurant operations as well. These applications are numerous, but generally fall into one of four categories: 

Supply chain optimization Decision models Personnel-related applications (e.g., training, scheduling)…