Insights from Toast’s Restaurant Technology Report

A new Restaurant Technology Report from Toast uncovered significant areas of disconnect between restaurants and their guests.

More than 900 restaurant operators and 1,200 diners weighed in on restaurant technology, operations, and industry trends for the report. While the consensus is that restaurant technology is positive among both groups, they didn’t see eye to eye on every feature.

So, what do restaurant-goers really value in the restaurant experience, and is your restaurant meeting their demands?

Download the Restaurant Technology in 2017 Industry Report

Mobile PaymentWith a smartphone in more hands than ever before, mobile pay is consistently on the rise.

Last year, only 42 percent of diners admitted to ever using mobile pay at a restaurant. This year, it was found that 58 percent of diners use mobile pay or a restaurant’s app sometimes or always when it is an option at restaurants.

Despite this growing demand for and adoption of mobile pay among…