Here’s What Your Restaurant Can Do to Accommodate the ‘New Norm’

Hospitality businesses are bearing the brunt of the COVID-19 crisis. From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. However, states across the country are beginning to lift stay at home orders, which means these types of businesses can finally ease into serving customers in person. Of course, there are now plenty of CDC and COVID-19 guidelines to keep in mind before opening doors. The hospitality industry faces a unique challenge, where they have to enforce these new health and safety measures while keeping the customer experience elevated. 

Practice Even Better Customer Service Encourage your employees to practice excellent customer service. Customers are already wary of going out to dine or away from home as it is, so going above and beyond could make a significant difference in their experiences. Keep employee and customer interactions positive, but also respectful of personal space…