How the Shift to Online-First in Response to COVID-19 Has Changed Talent Acquisition in the Restaurant Industry

While the combination of vaccine deployment and additional fiscal stimulus has meant that the restaurant industry can look forward to more encouraging market conditions in the future, there's still a lot of work that restaurants and the hospitality industry need to do in 2021 to make up for the dramatic employment shortfall triggered by lockdowns and stay-at-home orders.

How are restaurants going to compete for the level of talent needed to make a full recovery in 2021?

There are also political and economic factors in play as the restaurant industry builds towards recovery in 2021, with a $15 per hour minimum wage proposal making its way through the legislature. While the bottom-line implications such as labor and wage increases will have on restaurants and businesses are still being argued, the reality is that any disruption to cost structures introduces a level of uncertainty to the business environment.

It isn’t all doom-and-gloom, however, for the hospitality industry…