Settling Third-Party Delivery Partner Payment Headaches

Over the past few years, third-party apps like DoorDash, Grubhub and Uber Eats have made delivery and takeout faster and easier than ever. COVID-19 further accelerated this trend as restaurants turned to delivery models to reach consumers and maintain revenue. In fact, the National Restaurant Association found that 40 percent of consumers who ordered delivery from a restaurant in 2020 used a third-party company to do so. And according to Raydiant, 37.5 percent of restaurants said they would not have been able to stay in business without partnering with third-party delivery apps during the pandemic. 

But for restaurants, especially those with multifaceted operating models, payments integrations with third-party service providers can lead to complex settlement and funding requirements. With delivery partners serving as a vital part of today’s business models, it’s important for restaurant operators to address headaches that could arise from third-party payments…