QR Code Ordering: Enhancing the Customer Experience and Generating Revenue
3 Min Read By Sharat Potharaju
QR codes have rapidly transformed the traditional restaurant landscape in recent years. Their contactless nature and ease of use earned them an excellent reputation, especially at the height of the COVID-19 pandemic. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience.
Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. Customers access a digital menu through their smartphone camera and place orders without reviewing physical menus or interacting with servers. When you implement QR code ordering at your restaurant, here’s how you and your customers benefit.
Reduced Wait Times One-third of customers become upset if they don’t receive service within five minutes of being seated at a restaurant. QR Code…
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