The Holy Grail of Retention: Five Steps to Building New Young Leaders in Your Restaurant

Restaurant managers are noticing a problem that has been growing over the past few years, in not just their own, but every industry: there is a big leadership gap. Many are asking themselves, “How are we supposed to find those people who have sufficient technical skill to be in charge of a restaurant, but are also suited for leadership?”

There are a lot of people who are committed to their work, but are reluctant to take on supervisory roles.

This is the Holy Grail of retention: identifying and building new leaders. It’s not just retaining the best technically skilled talent. Rather, it is retaining those with the best technical ability who are also willing and able to take on leadership responsibilities and helping them step into those roles successfully. How many people have both the specialized skills and the desire and ability to lead?

The problem is, especially among the best young talent, that there are a lot of people who are committed to their work and careers, but are…