Make Your Best Employees Stay

Anyone in our industry can relate - hiring and retaining good employees has to be one of the most challenging aspects of our role as a restaurant manager. Employee loyalty seems to be non-existent in our line of work, and sometimes, you get the feeling that nothing can be done and we just have to learn to deal with it.

That’s simply not true. I have had conversations with restaurant owners who’ve had the same pastry chef for 35 years and others who’ve been quite successful at retaining their staff. So what are their secrets?

Company CultureMany of the suggestions I’ll make will revolve to some extent around company culture. But that’s beside the point; you need to be actively and consciously thinking about your company’s culture. You want your employees to feel energized and happy to come work at your restaurant. Talk to them and find out what they value, what their concerns and priorities are, then make a plan and act on it.

Pay Well Let’s get this one out of the way…