Improving Employees with Performance Tracking

When it comes to tracking employee performance, most managers keep a record of things like hours worked, self-presentation, and bottom-line numbers that appear in weekly or monthly reports. Otherwise, most managers monitor employee performance only incidentally, when they happen to observe the employee working; if they are approached by a customer in regards to a specific employee; if there is a big win; or if there is a notable problem. They rarely document employee performance unless they are required to do so, leaving no written track record other than those bottom-line evaluations that tell so little about the day-to-day actions of each employee.

The less knowledge you have about your employees’ day-to-day work, the more out of touch you will be as a manager and the less power you’ll have to:

Provide guidance, direction, on-the-job training, and coachingIdentify resource needsAnticipate problems and correct small routine errors as they occurKeep employee conflicts to a…