MRM EXCLUSIVE: The Importance of Integrated Restaurant Technology

The restaurant industry is constantly evolving, both in terms of customer expectations and technology innovation. Gone are the days of taking orders and creating waitlists on pen and paper – intuitive technology improves the experiences of customers and staff, in addition to boosting sales. In fact, 87 percent of restaurateurs believe incorporating technology into their restaurants would help attract more customers.

Modern restaurants often have a slew of different technologies they use on a daily basis, including a POS, guest management platform, waitlist management system, and online ordering system, to name a few. Though these systems are usually separate entities, integration can have several positive benefits on business success and customer satisfaction.

Let’s take a deeper look at the benefits of restaurant technology integration,

Optimize Restaurant OperationsIntegration of restaurant technologies can help to personalize the diner’s experience.

One of the primary…