Food Safety Spotlight: CraftWorks Restaurants & Breweries

CraftWorks Restaurants & Breweries, Inc.’s Vice President of Training and Development Regan Arntzen talks about food safety, food prep and quality control at the largest craft brewery restaurant operator in the country. There are 200 franchised and company-owned restaurants primarily operating under the Old Chicago Pizza & Taproom, Gordon Biersch Brewery Restaurants and Rock Bottom Restaurants & Breweries brands. CraftWorks also operates ChopHouse and Big River and employs more than 12,000 people throughout the nation.

How important is the issue of food safety?

Regan ArntzenIt goes without saying that this is a very important issue. We certainly want to drive sales, grow restaurants, improve profits and hire and train the best people, but as witnessed in very recent events, all that can be jeopardized by an isolated incident. We also feel a real responsibility to our guests to provide a high quality and safe product. They need to trust us and we do not take the responsibility…