Handing Over the Guest Experience to the Guests

While more and more restaurants are embraced technology - including digital gift cards, loyalty programs, and online ordering - more restaurant technology companies are committing to innovation, creating products that revolutionize the restaurant experience as we know it.

One of those products is the restaurant kiosk, which gives guests complete control over ordering and paying for their food. However, with new technology comes new responsibility. Restaurateurs might have questions such as:

How will the guest experience be impacted? How could kiosks improve operations and grow revenue for my business? Will kiosks eliminate human interaction in restaurants?How is the Guest Experience Impacted?According to the National Restaurant Association, 37 percent of restaurant operators consider the customer ordering process to be the most important area of development in the next five years. Also, 42 percent of diners would use self-service ordering kiosks if available.

Why? Kiosks can help…