Boosting Employee Engagement in the Restaurant Industry

Employee engagement – specifically increasing engagement to reduce turnover rates – is a frequently discussed topic that concerns businesses in all industries. However, when it comes to the restaurant industry, employee turnover is all too common for most operators. An honest evaluation of your employee engagement approach is a key step in understanding the root causes of employee turnover.

Restaurants that have a highly engaged workforce are more successful in nearly every way. The National Restaurant Association estimates that the cost of turnover is $2,000 per employee. For restaurants that are consistently losing employees, this puts operators in a bind financially and forces them to find new employees in an already slim talent pool. Engaged employees are more committed to their jobs. They care about the success of their restaurant and their co-workers, in addition to their own personal success. When restaurant employees care deeply about their jobs, they contribute…