2024 Outlook: Restaurant Trends and Challenges, Part One

9 Min Read By MRM Staff

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. As we look to 2024, we can expect….

Further investments in data, loyalty, and AI will transform how quick service brands build authentic customer engagement  Virtual brands unlocking growth potential and emerge as a game-changer for table service and fast-casual operators Bold fintech moves, as the role of payment processors takes center stage in the digital payment arena Future-forward dining experiences with AI, machine learning (ML), and NLP transforming both back- and front-end processes New consumer standards causing the food and service industry to implement more easy-to-use enterprise capabilities- Tim Brown, GVP of Global Solutions Engineering for Oracle Food and Beverage

The restaurant experience remains deeply personal and profoundly human. And while automation and robotics can help streamline…