2024 Outlook: Restaurant Trends and Challenges, Part Three

17 Min Read By MRM Staff

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences

Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

- Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media

Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation…