AI, VR, Holographs and More in QSRs

5 Min Read By MRM Staff

What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert--Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.  Read on to learn why he feels that "AI will ultimately be most successful when it is fully interwoven into that process in a manner that it 'simply works' and solves problems with little or no fanfare."

Why do you feel conversational AI will be a major focus this year in QSRs? 

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to…